Frequency Asked Questions

How to use Mini VPN?

You have to download the app through Google Play or App Store. Open the app once it has been successfully downloaded, press the "Switch" symbol button on the home page to connect to the server. Then please "Trust the application" if your device asks for permission. If you wish to switch to another country’s server, please click the top left-hand side to the Server Location page and choose other servers you like.

Why can’t connect to the VPN servers?

We advise you to perform below actions to resolve the problems:

If it still doesn't work, please contact us via email minivpnapp@gmail.com.

How to disconnect Mini VPN?

Click the same connect button on the home page to disconnect VPN.

Why I need a VPN?

VPN is virtual private network. It allows you to stay private, stay secure, and access any online content you want no matter where your are.

Is Mini VPN Safe?

We use SSL to encrypt your internet data. Your data is undecipherable to prying eyes while in transit. We don't log, collect, store, share any data log belonging to users. Please feel safe to use Mini VPN.

What makes Mini VPN Special?

We have so many fast servers around the world to make sure everything goes well on your side. Moreover, Mini VPN encrypts data using IKEV2 protocols. Strong security to protect your privacy online and make sure you are away from the internet thieves.

Why does Mini VPN have ads?

Ads are necessary in order to keep our service free of charge. If you would like to use our app free of ads you can always consider our premium version.

Don't have authority / Can't press OK to access websites or apps?

To avoid this problem, please close all apps that may be running in the background and open Mini VPN app again. If it still doesn't work, please contact us via email minivpnapp@gmail.com.

Can not find the server you want?

Please contact us via email minivpnapp@gmail.com and provide us the detail website address or app name that you want to unblock. We will collect your feedback and improve our service.

How to switch server location?

Choose the location you want in the Server Location page, then VPN will connect to the server you click.

Can not connect, not stable or speed is slow.

Connection problem is affected by many factors, please update Mini VPN to the latest version. If it still does not work, please contact us via email minivpnapp@gmail.com and provide us with your country and network provider name.

How to get more unlimited data?

We provide 7-day free trial subscription, you can enjoy optimal and specific server and no-Ads service. Your are free to cancel your subscription anytime within the trial period without being charged.

What do I get with my subscription?

Each subscription comes with access to all server locations, faster connection, streaming servers, and no in-app ads. You can download Mini VPN to link up to 5 devices as you like.

What are the different subscription plans?

Mini VPN offers three standard subscription plans, we do have weekly, monthly and yearly subscription plans. You can find out more on Upgrade to VIP page.

How to cancel the subscription on Google Play?

Subscription on Google Play renew automatically unless you cancel it. If you want to cancel a subscription, please open Google Play Store, tap Menu-Subscription-Tap the subscription you want to cancel-Tap Cancel subscription button. You can check the details on https://support.google.com/googleplay/answer/7018481.

Can I get refund?

Not Canceling your subscription before the trial period ends will not be refunded. You can check the details on https://support.google.com/googleplay/answer/2476088.

Can not use P2P or bit torrent?

Please do not use bit torrent with VPN or it will get your account blocked.